Self Service Portal
- Shorten the waiting time on the day of arrival! Complete the statutory registration form before your arrival.
- Have you changed your plans? You can easily adjust your booking here if you have booked your stay directly with us (via our website, by phone or by e-mail).
- Would you like to tell us something? You can send us a message at any time via the special requests function, of course including during your stay.
- Would you like to surprise your loved ones with a bottle of wine or fresh flowers in the room? Do you travel with small children and do you need a baby cot for them? Discover our additional services.
- Keep track of your costs! In the Self Service Portal you can check your hotel bill at any time.
- Do you like it with us? Rate your experience with us, we look forward to your feedback.
Discover our special service!
Our Self Service Portal is available to all guests who booked a stay at the HVD Grand Hotel Suhl. Take advantage of the benefits we are offering you with this additional service.
You will need the booking number of your travel confirmation to log in (without #). If you have booked our hotel through a tour operator or via an internet portal, please use the booking number you received from our partners.
You can´t find the correct number? Do you have any issues with the log-in? Just call us under 0049 3681 452 150, we will be happy to give you a new access number.
You can also easily register with your room number if you are already at the hotel.Self Service Portal